Enquiry privacy notice

Daryl Shepherd, trading as GZRK Co / Tap’d Up, is responsible for the enquiry information described here. Contact hello@tapdup.co.uk with privacy questions.

What we collect

We collect your name, email address, event postcode and any optional details you choose to send, such as a phone number, preferred dates, package and drink preferences, guest count, address or message. Please do not include sensitive personal information.

How we use it

We use these details to respond, discuss your requirements, check what may be possible and keep a record of our correspondence. We do not add enquiry details to marketing lists. Responding to a request for a possible future service may involve steps you ask us to take before a contract; security and necessary enquiry administration rely on our legitimate interests in running and protecting the service.

Service providers

Cloudflare processes and stores enquiry information and performs spam checks. Resend handles enquiry notifications and acknowledgements. Authorised providers may process information outside the UK using applicable safeguards. Provider details are available in Cloudflare’s privacy policy and Resend’s privacy policy. The site is hosted on GitHub Pages and uses Google Fonts; loading pages or fonts can disclose technical details such as your IP address to those providers.

Storage and retention

Your browser uses session storage to carry your preferences between pages, prevent accidental duplicate submissions and display a receipt. This is separate from the enquiry saved on our server. We keep enquiry records while dealing with your request and necessary follow-up. For enquiries that do not become bookings, we delete the website enquiry record and its stored notification content 60 days after closing the enquiry, unless a legal obligation or dispute requires a longer record. Email mailbox copies, provider records and backups are handled through our separate retention procedures. Spam-check tokens are not stored; temporary hashes help prevent token reuse. Contact us to ask about the retention of your particular enquiry.

Your choices and rights

You may ask for access, correction or deletion of your information, or ask us to restrict processing. Depending on the circumstances, you may also object or request portability. Providing the required contact details is necessary for us to handle an online enquiry; optional fields can be left blank. You can contact us by email instead of using the form. We do not use enquiry details for automated decisions about you.

You can raise a concern with us or with the Information Commissioner’s Office.

Prepared November 2026. This notice covers enquiries while licensing is pending.